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Frequently Asked Questions
Quick answers to common questions about Friction Translator
How does Friction Translator work?
Friction Translator helps you spot and reframe language that can create tension or resistance—like "but," "however," or "you should." It offers simple, respectful alternatives that keep your message clear, confident, and easy to hear.
Is my content stored or analyzed?
It's processed securely in real time and immediately cleared—so your words stay yours, always.
What file formats do you support?
Currently, we support plain text input, .txt files, .docx documents, and .pdf files. You can also paste text directly into our editor for instant processing.
How accurate are the suggestions?
The Friction Translator is designed to be highly accurate, and it keeps learning over time. For sensitive or complex situations, we always recommend reviewing the suggestions to make sure you believe they are right for you and your situation.
Do you offer refunds?
Absolutely. All paid plans come with a 30-day money-back guarantee. If it's the wrong fit, just reach out within 30 days—we'll make it right.
How can I upgrade or downgrade my plan?
You can change your subscription plan anytime from your account settings. Upgrades take effect immediately, while downgrades take effect at the end of your current billing cycle.